Box Office
Ticketmaster 800.745.3000
MAIL ORDER PRINTABLE FORM
Box Office Hours
The ticket window and telephone lines are open:
- Bardavon: Tuesday – Friday, 11 a.m. – 5 p.m.
- UPAC: Tuesday – Friday, 11 a.m. – 5 p.m.
- Day of Bardavon/UPAC performance: 11 a.m. – final intermission
- Bardavon/UPAC Sunday performance days: 1 p.m. – final intermission
- Bardavon/UPAC Rental performance day: open no later than 1 hour prior to performance
- Only Bardavon/UPAC Members may charge tickets over the phone through the Bardavon and UPAC Box Offices.
Transactions
Payments Accepted
- Cash
- Personal check (with Identification)
- Credit Card – Visa, American Express, MasterCard and Discover
- Bardavon Gift Certificate
Fees
- All credit card orders will be charged an extra $2.50 per ticket priced up to $50, $4.50 per ticket priced up to $100, $7.50 per ticket up to $200.00. Cash or check payments will not be charged an extra fee.
- $3.00 per order will be added to all fax, mail and phone orders.
- Ticketmaster fees apply for all Ticketmaster transactions.
Policies
All sales are final
- No refunds
- No cancellations
- Everyone must have a ticket – including infants. Lap seats may be available for some performances
If you can not attend a performance and are unable to give your tickets to a friend, you may donate your tickets back to the Bardavon/UPAC for resale prior to the performance. If they are resold, the Bardavon/UPAC will acknowledge your donation with a receipt for tax purposes.
Refund Policy
- All sales are final
- No refunds
- No cancellations
- Everyone must have a ticket – including infants. Lap seats may be available for some performances
If you can not attend a performance and are unable to give your tickets to a friend, you may donate your tickets back to the Bardavon/UPAC for resale prior to the performance. If they are resold, the Bardavon/UPAC will acknowledge your donation with a receipt for tax purposes.
Will Call
- Proper photo identification is required (valid driver’s license or passport) in order to claim your tickets.
- Your order confirmation number and purchasing credit card may also be required, if applicable.
- Information regarding Will Call tickets will not be given out over the phone.
Seating Chart
Daytime Performance Series
How to Reserve seats for the Daytime Performance Series:
- All students, teachers and chaperones regardless of age, must purchase admission.
- One FREE admission is provided for every 10 tickets purchased.
- An INVOICE/CONFIRMATION will be sent within two weeks confirming your order and payment guidelines.
- No refunds or exchanges.
- School Buses will unload and load in front of the theater.
To order seats, go to the show page and click Make Reservation tab.
In response to the needs of educators and the community, the Bardavon presents programs from around the world, giving young people the opportunity to experience live performances in a beautiful historic theater. Our goal is to provide stimulating and sometimes thought provoking events for the pre-schooler through the graduating senior and to instill a love of the performing arts that will enrich their lives for years to come. We also create, coordinate and facilitate in-school workshops, which help to prepare children for a theater experience at the Bardavon.
For more information visit our School Residency Programs, or contact:
Adelina Borman/Director of Education
845.473.5288 Ext. 106
fax 845.473.4259, send an Email.
Hearing Assistance Information
WE’RE IN THE LOOP AT THE BARDAVON… Thanks to the thoughtful generosity of our longtime Members, Julia and Albert Rosenblatt and Rita and Morton Alterman, patrons with hearing loss can now experience our performances—including the Hudson Valley Philharmonic, Met Live in HD and more—to their fullest.
For patrons without t-coil-equipped hearing aids or cochlear implant devices, portable hearing loop receivers with ear buds are still available for loan from the Bardavon box office during performances. Enjoy the show!
INFRARED LISTENING DEVICES at UPAC for the hearing impaired are available at the Box Office. Our wireless, lightweight headsets can aid patrons with hearing loss of up to 75%. Identification is required as a deposit.
Venue Ejection Policy
In an effort to provide a more safe and secure environment in which to enjoy performances, please be aware that all persons entering the venue and their belongings are subject to search, including bag checks and metal detectors. Backpacks and large multi-pocket bags are prohibited. Weapons are prohibited, including but not limited to concealed weapons, firearms, handguns, knives of any size, explosives, and pepper spray and mace containers. Outside food and beverages are also prohibited. The doors generally open 60 minutes before show time. Please plan to arrive early so the security line is not a hassle. The less you are carrying, the easier it will be to pass through security.
The Bardavon reserves the right to eject any person if it can be reasonably determined that the person is disruptive, or might cause harm to himself/herself or others or damage to the venue. Our security staff will make such determination.
Disruptive behavior is defined as, but not limited to, the following:
- Offensive, profane or threatening language to others
- Public drunkenness
- Fighting or threatening to fight
- Throwing objects, standing on chairs, or any other behavior deemed by Bardavon personnel as disruptive or dangerous in nature will be subject to ejection.
The person will first be observed or reported (by another patron, an usher, security or staff). The person is then warned by security or management. If the problem continues, the person is ejected.
Audio, Video and Photo Policy
Audio, video and photographic recording is not permitted at most performances. Should the artist allow such photos taken by cell phones the venue will then permit low key, non-flash photos. Please check with box office staff should you have any further questions.
Some artists request: No cellphones, cameras or recording devices be allowed. In those cases upon arrival, all phones and smart watches will be secured in Yondr pouches that will be unlocked at the end of the show. Guests maintain possession of their phones throughout the night, and if needed, may access their phones at designated Yondr unlocking stations in the lobby. Anyone caught with a cellphone in the venue will be immediately ejected. We appreciate your cooperation in creating a phone-free viewing experience.
Ask about Discounts
- Members entitled to discounts on unlimited tickets to most performances
- Senior citizens for some performances
- Students for some performances
- Groups of 20 or more. Contact the Bardavon Box Office at (845) 473-2072 or the UPAC Box Office (845) 339-6088.