• Bardavon: Tuesday – Friday, 10 a.m. – 4 p.m.
• UPAC: Tuesday – Friday, 10 a.m. – 4 p.m.
• Day of Bardavon/UPAC performance: 10 a.m. – final intermission
• Only Bardavon/UPAC Members may charge tickets over the phone through the Bardavon and UPAC Box Offices.

• Cash
• Personal check (with Identification)
• Credit Card – Visa, American Express, MasterCard and Discover
• Bardavon Gift Certificate

• All credit card orders will be charged an extra $5 for an order up to $60, $10 for an order up to $100, $15 for an order up to $250 and $20 for an order up to $450. Cash or check will not be charged additional fee.
• Ticketmaster fees apply for all Ticketmaster transactions online.

Bardavon Members are entitled to discounts on select mainstage performances.

ALL SALES ARE FINAL

• If you are a member and cannot attend a performance that you purchased tickets for, please contact the box office at least 24 – 48 before the performance, and you will receive a credit to your account to be used within the year.
• Requests for credit on the day of the performance cannot be fulfilled.

REFUND POLICY

• All sales are final
• No refunds
• No cancellations
• Everyone must have a ticket – including infants. Lap seats are available at the door for all performances.
• If you can not attend a performance and are unable to give your tickets to a friend, you may pay your tickets forward back to the Bardavon/UPAC to be given to a patron.

• Proper photo identification is required (valid driver’s license or passport) in order to claim your tickets.
• Your order confirmation number and purchasing credit card may also be required, if applicable.
• Information regarding Will Call tickets will not be given out over the phone.

How to Reserve seats for the Daytime Performance Series:

• All students, teachers and chaperones regardless of age, must purchase admission.
• An INVOICE/CONFIRMATION will be sent within two weeks confirming your order and payment guidelines.
• No refunds or exchanges.
• School Buses will unload and load in front of the theater.

To order seats, go to the show page and click Make Reservation tab.

For more information and assistance, please contact us.

WE’RE IN THE LOOP AT THE BARDAVON… Thanks to the thoughtful generosity of our longtime Members, Julia and Albert Rosenblatt and Rita and Morton Alterman, patrons with hearing loss can now experience our performances—including the Met Live in HD and more—to their fullest.

For patrons without t-coil-equipped hearing aids or cochlear implant devices, portable hearing loop receivers with ear buds are still available for loan from the Bardavon box office during performances. Enjoy the show!

INFRARED LISTENING DEVICES at UPAC for the hearing impaired are available at the Box Office. Our wireless, lightweight headsets can aid patrons with hearing loss of up to 75%. Identification is required as a deposit.

To provide a safer and secure environment in which to enjoy performances, please be aware that all persons entering the venue and their belongings are subject to search, including bag checks and metal detectors. Backpacks and large multi-pocket bags are prohibited. Weapons are prohibited, including but not limited to concealed weapons, firearms, handguns, knives of any size, explosives, and pepper spray and mace containers. Outside food and beverages are also prohibited. The doors generally open 60 minutes before show time. Please plan to arrive early so the security line is not a hassle. The less you are carrying, the easier it will be to pass through security.

The Bardavon reserves the right to eject any person if it can be reasonably determined that the person is disruptive, or might cause harm to himself/herself or others or damage to the venue. Our event staff will make such determination.

Disruptive behavior is defined as, but not limited to, the following:

• Offensive, profane or threatening language to others
• Public drunkenness
• Fighting or threatening to fight
• Throwing objects, standing on chairs, or any other behavior deemed by Bardavon personnel as disruptive or dangerous in nature will be subject to ejection.
• The person will first be observed or reported (by another patron, an usher, event staff or staff). The person is then warned by event staff or management. If the problem continues, the person is ejected.

Audio, video and photographic recording is not permitted at most performances. Should the artist allow such photos to be taken by cell phones, the venue will then permit non-flash photos. Please check with box office staff should you have any further questions.

Some artists request: No cellphones, cameras or recording devices be allowed. In those cases upon arrival, all phones and smart watches will be secured in Yondr pouches that will be unlocked at the end of the show. Guests maintain possession of their phones throughout the night, and if needed, may access their phones at designated Yondr unlocking stations in the lobby. Anyone caught with a cellphone in the venue will be immediately ejected. We appreciate your cooperation in creating a phone-free viewing experience.