Here you find answers to questions about
For any other questions, please contact us.
Yes, we have ADA seating in the orchestra. We do not have an elevator at the Bardavon or UPAC. Orchestra is on the ground level, no stairs required at either venue. Please call or email the box office for all ADA inquiries.
No, we do not have an elevator or escalator at the Bardavon or UPAC.
Our venues do not own or operate any parking lots. Please see event staff to assist with drop off.
Yes – please stop by the box office and bring your photo ID with you.
YES! Bar and concessions will be open before the show through intermission.
Yes, we offer light snacks at the concession.
No food or drinks are permitted inside the theater. Please enjoy them in the lobby.
No, outside food or drink is not permitted in the theater.
There is not an ATM located in or around the Bardavon or UPAC.
One hour prior to the performance.
We require clothing and shoes to be worn in the theater.
Lost tickets can be re-printed at the box office with a valid ID on the day of the event
Yes. However, tickets are subject to availability and seating options may be limited on the day of the performance. The box office opens at 10am on show days and stays open until final intermission.
Please bring photo ID of the person who made the purchase.
Prior to the day of show, please call the box office to add your name to the wait list. If tickets become available we will contact you. On the day of the show, we start A NEW IN PERSON LIVE WAIT LIST 1 hour prior to show time. YOU MUST BE PRESENT in the box office lobby to be added to the Live Wait list.
We do not issue refunds. However, we can offer active BARDAVON MEMBERS a credit for the value of their ticket(s). This request must be sent in no later than 72 hours in advance.
You can become a member in person by stopping at the box office, or signing up online.
Contact our box office to inquire if a certain show will offer group prices.
Please contact the box office to see if a specific show is offering these discounts.
Yes, please contact the box office to arrange the gift certificate.
Protocol for seating is based on the show restrictions. We typically seat in between songs/pieces and we seat the balcony as needed.
The seats left of house are even; the seats right side of the house are odd; the seats in the center are consecutive.
The loge is the first 3 rows of the balcony at the Bardavon and the first four rows of the balcony at UPAC.
YES. For further clarification please contact the box office.
No, we do not.
Yes, we offer various programming throughout the season. For more information, contact us.
Yes, please contact the box office.
For information about renting the Bardavon or UPAC, please contact us.
No backpacks or large bags are permitted in the theater.
For the safety of all guests, patrons and their bags are subject to search at the venue. This search may include the use of metal detectors.
No photography or videography is permitted.
Vaping and smoking are prohibited inside the theater.